cbajr Privacy Policy — Your Data Is Our Responsibility

1 Scope of Data Collection

cbajr collects the information described below in order to deliver its services properly and improve the user experience.

1.1 Information You Provide Directly

When you register an account on cbajr or contact us, you provide the following information:

• Full name and date of birth (for age verification purposes)
• Email address and mobile number
• Preferred payment method details (bKash, Nagad, or Rocket account number)
• Document details required for identity verification
• Any information provided when submitting a support request

1.2 Automatically Collected Information

When you visit the cbajr website, certain information is collected automatically:

• IP address and device identifier (device ID)
• Browser type, version, and operating system
• Time spent on the site, pages visited, and navigation paths
• Login and logout times and session activity
• Information obtained through cookies and similar tracking technologies

2 Purpose of Data Use

cbajr uses collected data only for lawful and legitimate purposes. The main reasons for using data are listed below:

2.1 Service Delivery and Operations

• Completing account registration, verification, and management
• Processing financial transactions (deposits and withdrawals)
• Managing gaming activity and determining results
• Providing bonuses, rewards, and VIP benefits

2.2 Security and Legal Compliance

• Detecting and preventing fraudulent activity
• Preventing unauthorised access to accounts
• Ensuring age verification (confirming 21+)
• Meeting legal obligations and maintaining required records

2.3 Service Quality Improvement

• Creating personalised experiences based on user preferences
• Improving platform performance and usability
• Diagnosing and resolving technical issues
• Ensuring the quality of support services

2.4 Communication and Notifications

• Sending important account-related information
• Sending transaction confirmation messages
• Providing responsible gaming alerts

3 Data Sharing and Third Parties

cbajr never sells your personal information or transfers it to third parties for commercial purposes. However, data may be shared in the following limited circumstances:

3.1 Service Provider Partners

Our payment processing, technology infrastructure, and gaming software providers (such as Pragmatic Play, Evolution Gaming, Spribe, JILI, PG Soft) contribute to delivering your platform experience. These partners are given access only to the limited data necessary for them to provide their services, and they are required to adhere to the same privacy standards.

3.2 Legal Obligations

If there is a court order or a valid request from a government authority, cbajr may provide the necessary information to meet its legal obligations.

3.3 Business Changes

If a significant change occurs in cbajr's business structure (such as a merger or acquisition), user data may be transferred to the relevant new entity. Users will be notified in advance in such cases.

4 Cookie Policy

Cookies and similar technologies are used on the cbajr website. Cookies are small data files stored in your browser that help improve your browsing experience.

4.1 Types and Purpose of Cookies

• Essential Cookies: Required to maintain login sessions and ensure security.
• Functional Cookies: Remember your preferences (language, settings) and provide a personalised experience.
• Analytical Cookies: Collect anonymous usage data to measure and improve website performance.

4.2 Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may prevent some key features of cbajr from working correctly.

5 Data Security Measures

cbajr applies internationally recognised technical and administrative security measures to protect your data.

5.1 Technical Security

• SSL (Secure Socket Layer) encryption — all data transmissions are encrypted
• Industry-standard encryption technology for protecting financial data
• Firewalls and intrusion detection systems to prevent unauthorised access
• Regular security reviews and vulnerability testing
• Two-Factor Authentication support

5.2 Administrative Security

• Restricted staff access — only authorised personnel can access data
• Regular privacy and security training for all staff
• Rapid response protocol in the event of a data breach
• Security standards verification for third-party partners

However, no one can guarantee complete security on the internet. To keep your account secure, keep your password private and always log out after using an unfamiliar device.

6 Data Retention Period

cbajr does not retain your personal data beyond what is necessary. The general data retention guidelines are as follows:

• Active account data — retained for as long as the account remains active.
• Certain data may be retained after account closure for as long as required to meet legal obligations.
• Financial transaction records are retained for an appropriate period for audit and dispute resolution purposes.
• Security logs are automatically deleted after a set period.

Once the designated retention period has passed, data is securely deleted or rendered unreadable.

7 Your Rights and Controls

You have the following rights regarding your personal data on the cbajr platform:

7.1 Access and Correction

You can view and update your account information at any time. You can update your name, phone number, or payment details through account settings or by contacting our support team.

7.2 Data Deletion Request

You may request account closure, in which case data beyond what is required by legal obligations will be securely deleted.

7.3 Objection to Processing

You may object to the processing of your data for specific purposes. However, objecting to processing that is essential for account management may mean that using the service is no longer possible.

7.4 Data Portability

Contact our support team to receive a copy of your account data. We will do our best to provide it in a convenient format.

To exercise any of these rights, please contact our support team. cbajr will respond to your request within a reasonable time.

8 Children's and Minors' Privacy

cbajr is an adults-only platform. Only individuals aged 21 or above may participate on this platform. cbajr does not knowingly collect personal information from minors (under 18 years of age).

If we become aware that a minor has created an account on cbajr, that account and associated data will be deleted immediately. If a parent or legal guardian believes a minor is using our services, please notify our support team without delay.

9 International Data Transfers

Servers and service providers located in various countries may be used to operate cbajr's services. In such cases, your data may be transferred internationally.

For any international data transfer, cbajr ensures that appropriate safeguards are maintained. All our partners and service providers are required to adhere to equivalent privacy standards.

10 Policy Changes and Updates

cbajr reserves the right to update this privacy policy from time to time. If significant changes are made to the policy, we will notify you in the following ways:

• Displaying a notification when you access the platform
• Sending a message about the changes to your registered email address
• Noting the date of changes on this page

Continuing to use cbajr after any changes means you are considered to have agreed to the updated policy. We therefore recommend visiting this page regularly.

11 Responsible Gaming and Data Protection

cbajr is committed to responsible gaming, and data collected in this regard is handled with special care.

If you set gaming limits, activate a temporary break, or initiate a self-exclusion process, that information is managed with strict confidentiality and used solely for your protection. To learn more about responsible gaming, visit our Responsible Gaming page.